Terms of Service

By accessing or using the Akoola Marketing website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

Akoola Marketing provides the following services to home service businesses:

• Content Creation: Professional video filming and editing for social media and advertising.
• Ad Management: Meta Ads campaign creation, management, and optimization.
• Lead Calling: Inbound and outbound call handling with rapid response times.
• Website Build: Custom website design and development for home service businesses.

Pricing and Payment

• The total cost for a website build is $1,350, split into two payments.
• A refundable deposit of $675 is due at the time of order.
• The remaining $675 is due after a preview call where you review and approve the finished website.

Timeline

• Websites are built within 7 days of receiving your deposit and completed intake form.
• An intro call is scheduled 7 or more days after your order to review the finished site.

Refund Policy

• The $675 deposit is 100% refundable if you are not satisfied with the website after the preview call.
• Refund requests must be made within 14 days of the preview call.
• Once the final payment is made and the website is launched, refunds are handled on a case-by-case basis.

As a client, you agree to:

• Provide accurate and complete information in your intake forms
• Respond to communications in a timely manner to keep projects on schedule
• Provide necessary access, content, and approvals required to deliver services
• Not use our services for any unlawful purpose

Upon full payment for services:

• You own the content we create specifically for your business (videos, website copy, graphics).
• Akoola retains the right to use completed work in our portfolio and marketing materials unless otherwise agreed upon.
• Third-party assets (stock photos, fonts, plugins) remain subject to their respective licenses.

Akoola Marketing provides marketing services on a best-effort basis. We do not guarantee specific results such as:

• A specific number of leads, calls, or appointments
• Specific revenue or return on investment
• Search engine rankings or ad performance metrics

Our liability is limited to the fees paid for the specific service in question. We are not liable for indirect, incidental, or consequential damages.

Either party may terminate the service relationship with 30 days written notice. Upon termination, any outstanding balances become due immediately. We will provide you with all content and assets created during the engagement.

Any disputes arising from these terms or our services will first be addressed through good-faith negotiation. If unresolved, disputes will be subject to binding arbitration in King County, Washington, under the rules of the American Arbitration Association.

These terms are governed by the laws of the State of Washington, without regard to conflict of law principles.

We reserve the right to update these terms at any time. Continued use of our services after changes constitutes acceptance of the updated terms. We will make reasonable efforts to notify active clients of significant changes.

If you have questions about these terms, contact us at: